Langround logo
Compensation Directly with the Airline vs. Using Langround: Which Is Best for You?

Compensation Directly with the Airline vs. Using Langround: Which Is Best for You?

Explore the differences between claiming EU261 compensation yourself or with Langround. Discover which approach can save you time and ensure a smoother process.

9/3/2024

Flight disruptions can be stressful, but claiming EU261 compensation does not have to be. There are two options, and you may wonder how to go about it. The first is to contact the airline directly, and the other is to contact an agency similar to Langround. In this article, we will discuss the pros and cons so that you can make an informed decision.

What Is EU261 Compensation?

As you may know, the EU261 is a regulation that protects passengers traveling to and from the European Union. You can get up to €600 depending on the distance if your flight is delayed for more than three hours, canceled, rescheduled, or overbooked.

Claiming Directly with the Airline

As we mentioned in the beginning, one option is to claim compensation directly with the airline, but as with any choice, it has its pros and cons.

Advantages:

  • Cost-Free: The main benefit of claiming directly with the airline is avoiding third-party fees. If your claim is successful, you will receive your compensation directly from the airline in its total amount.
  • Direct Communication: You can communicate and manage the process yourself. That’s a great way to take complete control and hold the airline responsible for the disruption.
  • Simplicity for Small Claims: If your case is simple, you have a better chance of receiving compensation directly from the airline than in a more complicated situation.

Disadvantages:

  • Time-Consuming: Airlines can be very slow in responding to compensation claims. What starts as a simple process can continue for months.
  • Tricky Process: The process isn’t always as easy as it seems. Airlines may require extensive documentation or reject your claim on technicalities, even when it’s valid.
  • Low Success Rate: Airlines often refuse to accept initial claims, which can be frustrating and lead to unnecessary back-and-forth communication. Without extensive knowledge, you quickly feel defeated and give up on pursuing your claim.

Recommendation: While claiming directly with the airline might seem appealing for those familiar with the process, it’s essential to be prepared for potential delays and complications. This might work for simple, clear-cut cases, but consider whether the effort is worth the time for more complex situations.

Claiming with Langround

If navigating the compensation process sounds daunting, Langround offers a hassle-free alternative. Here’s why many travelers might prefer to use our service.

Advantages:

  • Experience and Expertise: Our team has extensive experience claiming EU261 compensation, so we understand the process nuances and how to maximize success in challenging situations. A deep understanding of the industry positions us well to navigate compensation claims. We leverage our expertise to advocate for your rights, even when airlines hesitate to compensate.
  • Hassle-Free Process: We handle everything from start to finish. You won’t need to worry about submitting paperwork, following up with the airline, or dealing with any of the bureaucratic hurdles that can come up.
  • No Win, No Fee: We operate on a no-win, no-fee basis, meaning you only pay if your claim is successful. This reduces your financial risk and ensures our interests align with yours.
  • Transparency: We pride ourselves on being transparent about our fees, with no hidden charges or surprises. Our goal is to make the process as straightforward and stress-free as possible.

Disadvantages:

  • Service Fee: While we charge a 25% fee on the compensation amount, this is a small price to pay for peace of mind and a higher chance of success.

Recommendation: Langround is an excellent choice for travelers who want a stress-free, efficient, and expert-guided process. While you’re welcome to try claiming directly with the airline first, those who value their time and want to ensure the best possible outcome should consider letting us handle their claim.

Conclusion

Whether to claim EU261 compensation directly with the airline or through Langround depends on your preferences and circumstances. If you’re comfortable navigating the process and have a simple case, trying the airline first might be an option. However, for those who want to avoid the hassle, save time, and increase their chances of success, Langround offers a valuable service that can turn your travel frustrations into well-deserved compensation. Contact us today to see how we can help you claim what you’re entitled to.

Animated suitcases

Was your flight disrupted?

Submit your claim now and get up to €600 in flight compensation!

Money iconClaim now!
Langround Logo

Get your flight compensation with Langround!

Threads logoFacebook logoInstagram logoTikTok logo

Company

Services

Newsletter

© 2025 Langround, All Rights Reserved